Privacy Policy

Last Updated: 09/17/2025

Snap Mortgage LLC (“Snap Mortgage,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

NMLS ID: 2408467
Phone: (318) 309-7576
Email: gary.eakin@snapmortgage.org

By using our website, submitting your information, or providing consent to communications, you agree to this Privacy Policy. If you do not agree, please discontinue use of the site.

1. Information We Collect

We may collect the following information when you visit our site or submit a form:

  • Personal Information: Name, phone number, email address, mailing address, and other contact details.

  • Financial Information: Employment information, income, credit history, and other data needed to evaluate mortgage eligibility (if you apply for a loan).

  • Automatically Collected Information: IP address, browser type, device information, and browsing behavior via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide mortgage-related services

  • Evaluate your eligibility for loan products

  • Communicate with you via phone, email, or text/SMS messages

  • Comply with legal, regulatory, and licensing obligations

  • Improve our website, services, and customer experience

3. Text/SMS Messaging Compliance

By providing your phone number and opting in, you consent to receive calls and text/SMS messages from Snap Mortgage LLC and its authorized representatives.

  • Message and data rates may apply

  • Message frequency varies

  • You may opt out at any time by replying STOP to any message

  • For help, reply HELP or contact us at (318) 309-7576 or gary.eakin@snapmortgage.org

  • Consent is not a condition of any purchase of services

We do not sell or share your mobile phone number with third parties for marketing purposes, and we comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

4. How We Share Information

We may share your information:

  • With lenders, underwriters, and service providers to process mortgage applications

  • With third-party vendors that help operate our website or provide services on our behalf

  • When required by law, regulation, or legal process

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We use reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You may disable cookies in your browser settings, but some site features may not function properly as a result.

7. Your Privacy Rights

You may:

  • Request access to the personal information we have about you

  • Request correction or deletion of your personal information (subject to legal requirements)

  • Opt out of marketing communications at any time

To exercise your rights, contact us at (318) 309-7576 or gary.eakin@snapmortgage.org.

8. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website signifies your acceptance of any changes.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:
Snap Mortgage LLC
NMLS ID: 2408467
Phone: (318) 309-7576
Email: gary.eakin@snapmortgage.org